Jones Bootmaker Temporary Shop Closures
Throughout our 160-year heritage, our loyal customers have faithfully supported us through many monumental events in history, and our passion for serving our customers with exquisitely crafted footwear will long continue thanks to this dedicated support.
Following official government guidelines issued in response to COVID-19, we regret to announce that all Jones Bootmaker stores are now temporarily closed. This is out of an abundance of caution to help ensure the health of our customers and colleagues, and to prevent the spread of Coronavirus (COVID-19). The health and well-being of our faithful customers, dedicated colleagues and our local communities is always of the utmost importance to us.
Whilst we will miss seeing you in our stores, we are still here.
The Jones Bootmaker website is still operating as normal.
You are still able to shop online. Our Delivery Options remain the same with all UK orders despatched via Royal Mail.
International orders are sent via Royal Mail / Landmark Global. With effect from 18th March 2020 we have temporarily, and until further notice, extended our returns policy to 180 days to provide additional peace of mind.
We would like to take this opportunity to thank all our dedicated staff who have worked tirelessly through unprecedented times to continue to serve our loyal customers. We are exceptionally proud of you and thank you again for working to instil a sense of normality through this abnormal period. We also understand that our colleagues are our greatest asset, and whilst this is a particularly uncertain time for employers, we want our colleagues to feel secure. Therefore, we have ensured that no redundancies have been made due to COVID-19.
To continue our philanthropic spirit, we are encouraging our teams throughout the company to make a positive impact in their local communities, whether this is delivering shopping to vulnerable neighbours, donating food to local food banks or volunteering their time to support local services.
We understand that the current climate is a tough time, for us included, as such we want to invite you to our social channels.
We’ll be doing everything that we can to lift your spirits by sharing a little light relief, inspiration and kindness, and most importantly, free shoes! We hope to see you there!
Because the situation is complex and evolving by the day, we will of course keep you up-to-date with our plans should they change.
We implore our customers to take advice from the Government, Public Health England and the World Health Organisation to practice safe social distancing and self-isolation.
We would like to thank you, our loyal customers, for your continued support. Take care of each other, keep safe and we hope to see you very, very soon!
With love from us all at Jones Bootmaker