Reviews

We appreciate our customers' feedback and would love to hear from you about your experience.
Based on 2738 reviews
81%
(2231)
7%
(178)
4%
(115)
3%
(85)
5%
(129)
Fitting: Too Narrow
Size: Too Small
Beautiful boot shame about the calf width

Loved the look of this boot on the website and they were even more beautiful in reality. Unfortunately despite being described as standard calf width they were too narrow for my size 8-10 calf :(

Fitting: Just Fine
Size: True to Size
Comfortable product, Great Value

Comfortable product, ideal for many occasions, also comes in a range of colours.

Fitting: Just Fine
Size: True to Size
Good quality but very uncomfortable

It hurts my feet to the point of me having to use plasters in order to stop eventual bleeding. Quality is amazing but but for daily use I would not recommend.

Fitting: Just Fine
Size: Too Large
Excellent Boots - Excellent Value - Cute & Comfortable

The boots arrived pretty quickly. I love them, they are beautiful, warm and so comfortable. They were slightly larger than my normal size 39 (6) maybe if they had a 5.5 they would have been better, but with thick socks it wasn't a problem. I would recommend them to anyone.

Fitting: Not Applicable
Size: Not Applicable
Probably not the best person to ask

Shoes sent back as took over 5 weeks to arrive. Worst customer experience with numerous phone calls and emails to try and resolve.

Fitting: Not Applicable
Size: Not Applicable

Didn’t deliver first order. Didn’t make any contact. Accepted error on Jones’ part once I chased order. Resent a second time and delivered what could only be described as a second hand pair of boots. Sent back over a week ago and still waiting for acknowledgement and refund. I guess it’s up to me to chase again!

Fitting: Just Fine
Size: True to Size
Lovely boots

Very pleased with these boots a good colour blue good slim fit on legs and nice detail on back in

Fitting: Just Fine
Size: True to Size
Comfy for all day wear.

Bought for a job interview. Smart and professional shoe that was comfortable for the walk to and from the interview. Can be worn all day. Very soft leather around the top of your foot.

Fitting: Just Fine
Size: True to Size
Great service

I received my boots, unfortunately they had a slight scratch on one of the toes. I took a picture and emailed which was promptly answered and I was given a discount. I was very pleased with the service I received and would highly recommend.

Fitting: Too Wide
Size: Too Small

amazing boots but too large around the calf for me so sadly i had to return them

Fitting: Just Fine
Size: True to Size

Purchased the dark brown version, really lovely soft leather. Also as I have narrower rather than wider feet these fit well. Comfortable and fun detail that the buckle can be undone. Soft lining.

Fitting: Just Fine
Size: True to Size
Comfy!

Really comfy shoe out of the box, as the saying goes, I'm normally an 8.5 but the 9's are a great fit, just the right amount of free toe movement and not to tight in the heel. So good I've ordered a 2nd pair :)

Fitting: Just Fine
Size: True to Size

These are lovely comfortable boots. I would have appreciated a leaflet telling me how to care for them and suggesting suitable products.

Fitting: Just Fine
Size: True to Size
Ex

Really lovely shoe, looks good and is very comfortable

Fitting: Just Fine
Size: True to Size
Smart but casual

Really pleased with these boots. They are surprisingly heavy but feel good quality and as usual with Jones, a great fit.

Fitting: Too Narrow
Size: Too Large
Poor boot

I have very slim legs but this slim fit boot was too tight for me around my knees yet too loose around my ankles. Poor quality leather boot - returned

Fitting: Just Fine
Size: True to Size
Lovely

As usual Jones has done me proud. I am addicted. Will only wear this brand of shoe or boot. So, so comfortable, and I high heel😊

Fitting: Too Wide
Size: True to Size
Almost slimfit!

These slim fit boots are wider than Jones used to make, but because there is an adjustable elastic on the back, it is possible to slightly adjust them so they are not quite so wide on the calf. I’m disappointed that Jones Slimfit or not as Slimfit as they used to be,, but these boots are better than any other make I’ve found.

Fitting: Not Applicable
Size: Not Applicable
Quality

Top quality

Fitting: Just Fine
Size: True to Size
Great boots

These boot are made from the softest of leather. Comfortable from teh start - no wearing in required! A lovely colour (burgundy) too.

Fitting: Just Fine
Size: True to Size
Excellent shoe

Delivery was great. This is a classic, well made boot. I'm very pleased with my purchase.

Fitting: Just Fine
Size: True to Size
Slim fit leather riding boot

Excellent boots love them nice and soft leather " Happy Customer "

Fitting: Too Wide
Size: Too Large

Ordered the nude version. Lovely material and colour, just too big for my narrow size 4 foot. Sadly had to return.

Fitting: Just Fine
Size: True to Size

A really lovely pair of leather boots. A beautiful fit and a great shape, I am also really pleased with the colour. I would definitely recommend these boots.

Fitting: Just Fine
Size: True to Size
Lovely fit

Very nice quality boots, and comfortable straight away. I love that Jones still do their slim calf range, because all other boots flap around like wellies! These are good quality and look smart and happy to spend all day in them. Perfect.