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Reviews

We appreciate our customers' feedback and would love to hear from you about your experience.
Based on 9227 reviews
85%
(7832)
6%
(524)
3%
(299)
2%
(187)
4%
(385)
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Yeo Wedge Sandals with Buckle - GAB31512 / 317 897
Ellen Pollack (Chagrin Falls, US)
Unhappy

The shoe color described does not match the shoes I received. I sent an email last week and this week as to how to return them from the US, but have not received a response.

B
Rosanna Slingback Wedges - ROSANNA / 318 559
Becky Hamblin (Washington, US)

I am very pleased with the style, comfort and quality of the shoe.

K
Wemo Lace-Up Leather Trainers - GAB37517 / 323 536
Katherine Lechner (Melbourne, US)

Wemo Lace-Up Leather Trainers - GAB37517 / 323 536

Delivery

Are you outside the U.S.A.
very slow delivery

White sandals

Very comfortable and well made!

d
Lace-Up Low-Cut Sneakers / 319 497
donna twist (Huntington, US)
Terrible service

terrible service. Joanne USA is really products in Britain. It took over a month to receive the item which I thought would be here within a week. They just said sorry it was delayed when I had to return it. The QR code did not match anything in the United States and only worked in Britain. I had to pay to return which was supposed to be free . such a hassle I would not ever work with this company again

Whitehaven Leather Mules - WHITEHAVEN / 325 005

Received the wrong size.

I ordered a size 7.5 and received a 6.

P
Lace-Up Low-Cut Sneakers / 319 497
Patricia Dwyer (San Mateo, US)
awesome shoes

love the style and super comfortable...awesome shoes

Comfort and looks.. a perfect combination.. i love them

This is my third pair.. i wear them for everyday, dress and for long walks.. I take them on all of my European vacations, the perfect walking shoe..

These are black, not navy. Very disappointed.

Comfortable.

Super stylish and extremely comfortable.

Very nice shoe, well made, but ran wide in my opinion. If 9.5 were available, I would have ordered that size.

These are black, not blue

I specifically wanted Gabor's navy blue sandals - and all of these are black. I've held them up against both black and blue clothing and unfortunately they are, indisputably, black.

C
Amaliada Leather Platform Trainers - AMALIADA / 325 316
Carolyn Marsden-Smith (Santa Monica, US)
Terrible service

Very bad experience. Shoes never received. No emails sent on delivery status, no email to confirm delivery date, no shoes, just one asking me to write a review! Please Jones Bootmakers customer service, contact me direct to send a replacement pair or provide a refund.

M
Bahama II Boat Shoes - GARD35502 / 321 697
Miguel Avalos Cordova (Miami Beach, US)
Beautiful

Thank you kindly, arrived on time and as advertised.

Love these Boots!

I bought the khaki ones in a store in London and loved them so much that I now purchased them in black on the website and got them delivered in Miami no problem! Very happy with the brand.

V
Rosanna Slingback Wedges - ROSANNA / 318 559
Valerie Peterson (Orlando, US)
Best espadrilles ever!

Lovely and took them out of the box and walked in them all day! Enough said?

S
Lace-Up Low-Cut Sneakers / 319 497
Sandra Anderson (Fort Myers, US)
Wrong address

You sent shoes to wrong address. I have tried to correct this problem

Very well made and comfy!

Great quality and very comfortable! Shipping took a bit but was reasonable for international.

Beautiful shoes

Exactly as pictured. They look fantastic. Great shade of grown. Can’t wait to wear them!

P
FLYLO37013 / 323 682
Patricia Edmondson (Rocky Mount, US)
Wow!

My teacher feet love, love, love these shoes!!!

Unsatisfied

THIS ID THE SECOND TIME You SEND THE WRONG SIZE! I ordered 8 and you sent 9.
Same shoe, wrong size twice.

Terrible Customer Service and misguiding information

Although your agent got back in a timely manner, the short dismissive answer I received was neither clarifying nor satisfying but rather ignorant. I sent my purchase back and will not order from you again.



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