Jones Bootmaker
Jones Bootmaker
Imbox Treatment
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Product Shipping Info
UK Standard Delivery - up to 3-5 working days
FREE on orders over £95
£2.99 per order, on orders under £95
Items are sent via Royal Mail and are usually delivered Monday to Saturday. Remote destinations may take longer.
Express UK Delivery (Next Day) - order by 3pm Monday to Friday for just £4.99 per order.
Orders will be sent out by Royal Mail tracked 24 hour. Deliveries are made Tuesday to Saturday. Orders made before 3pm Friday will be delivered on Saturday. Orders after this point will be delivered on Tuesday
Spend over £95 and get Express delivery HALF PRICE
Free Delivery to Store - up to 5 working days
This service is available in selected stores. We will contact you when the goods arrive in store, either by phone, email or text.
European and international delivery is priced per order, you can order as many products as you like all for the same flat rate postage. European and International Delivery
| Destination | Price Per Order | Delivery Time | |
| Channel Islands | £5.00 | 3 to 5 days | |
| EU Members | £6.00 | 5 to 7 days | |
|
Australia |
£8.00 | Up to 10 days | Now Available |
| Egypt India Japan Kuwait Saudi Arabia |
£10 | Up to 10 days | Now Available |
|
Bahrain |
£13 | Up to 10 days | Now Available |
| Russia | £20 | Up to 10 days | Now Available |
| Rest of World | coming soon | ||
Dispatches outside the UK are sent via Royal Mail and their affiliated couriers using the GLS network. Please allow up to 10 working days for delivery.
For full delivery information please visit our delivery information page
If you have any questions please contact our customer services
45 Day Returns Policy
You can return your goods to us within 45 days of receipt using the returns form included within your parcel.
You can return in our stores for free, or via Royal Mail, Collect + or Hermes visit https://jonesbootmaker.returns.international to return your items
Returns Paid
For 99p/item, you can pre-pay your returns simply visit https://jonesbootmaker.returns.international to choose Royal Mail, Collect Plus or Hermes. We also have competitive returns options available outside the UK
Cancellation
Under the Consumer Contracts Regulations, you have the right to cancel your order for any reason within 14 days of receipt.
For information on how to cancel your order and how this process differs from a standard return, please contact our customer service team.
Exchanges
To exchange your goods, please order your replacement pair on our website and send your original items back for a refund.
We are unable to exchange items sent back to our warehouse.
Wishlist
Product Shipping Info
UK Standard Delivery - up to 3-5 working days
FREE on orders over £95
£2.99 per order, on orders under £95
Items are sent via Royal Mail and are usually delivered Monday to Saturday. Remote destinations may take longer.
Express UK Delivery (Next Day) - order by 3pm Monday to Friday for just £4.99 per order.
Orders will be sent out by Royal Mail tracked 24 hour. Deliveries are made Tuesday to Saturday. Orders made before 3pm Friday will be delivered on Saturday. Orders after this point will be delivered on Tuesday
Spend over £95 and get Express delivery HALF PRICE
Free Delivery to Store - up to 5 working days
This service is available in selected stores. We will contact you when the goods arrive in store, either by phone, email or text.
European and international delivery is priced per order, you can order as many products as you like all for the same flat rate postage. European and International Delivery
| Destination | Price Per Order | Delivery Time | |
| Channel Islands | £5.00 | 3 to 5 days | |
| EU Members | £6.00 | 5 to 7 days | |
|
Australia |
£8.00 | Up to 10 days | Now Available |
| Egypt India Japan Kuwait Saudi Arabia |
£10 | Up to 10 days | Now Available |
|
Bahrain |
£13 | Up to 10 days | Now Available |
| Russia | £20 | Up to 10 days | Now Available |
| Rest of World | coming soon | ||
Dispatches outside the UK are sent via Royal Mail and their affiliated couriers using the GLS network. Please allow up to 10 working days for delivery.
For full delivery information please visit our delivery information page
If you have any questions please contact our customer services
45 Day Returns Policy
You can return your goods to us within 45 days of receipt using the returns form included within your parcel.
You can return in our stores for free, or via Royal Mail, Collect + or Hermes visit https://jonesbootmaker.returns.international to return your items
Returns Paid
For 99p/item, you can pre-pay your returns simply visit https://jonesbootmaker.returns.international to choose Royal Mail, Collect Plus or Hermes. We also have competitive returns options available outside the UK
Cancellation
Under the Consumer Contracts Regulations, you have the right to cancel your order for any reason within 14 days of receipt.
For information on how to cancel your order and how this process differs from a standard return, please contact our customer service team.
Exchanges
To exchange your goods, please order your replacement pair on our website and send your original items back for a refund.
We are unable to exchange items sent back to our warehouse.
