UK Standard Delivery - 3-5 Working Days
Returns paid is available when choosing this method
Express UK Delivery - order by 6pm Monday to Friday.
48-hour delivery £4.50, 24-hour delivery £5.50.
Orders will be sent out by Royal Mail tracked 24/48 hour. Deliveries are made Tuesday to Saturday.
Orders placed before 6pm Friday will be delivered on Saturday. Orders placed after this point will be delivered on Tuesday
HALF PRICE Express when you spend £95 or more.
UK Returns Paid (UK Mainland only)
For an extra 99p per item, you can select Returns Paid as an additional shipping option. This allows you to return your items to us until Saturday 16th January 2021 or up to 45 days after purchase, whichever is greater, at no further cost. Simply put the pre-paid label on the parcel and take it to the post office or your local CollectPlus store.
If you do not take out returns paid, you can still use the label to return your shoes - we will refund you the amount paid for the item returned less £2.50 to cover the cost of the return postage. Don’t forget you can always return the goods to one of our Jones Bootmaker stores for FREE or return via your own courier.
Please note, the returns label is only valid for the order it was originally sent with. It is non-transferable.
Royal Mail Home Collection Service
The Royal Mail have now made posting your parcel easier, with the help of their Home Collection Service, you can now return your order from the comfort of your own home.
Simply use the returns address sticker provided with your order and book a collection suitable for you by visiting the Royal Mail website.
European and International Delivery
European and international delivery is priced per order, you can order as many products as you like all for the same flat rate postage. We deliver to the following select destinations
|Destination||Price Per Order||Delivery Time|
|Channel Islands||£5.00||3 to 5 days|
|EU Members||£6.00||5 to 7 days|
|£8.00||Up to 10 days||Now Available|
|£10||Up to 10 days||Now Available|
|£13||Up to 10 days||Now Available|
|Russia||£20||Up to 10 days||Now Available|
|Rest of World||coming soon|
Dispatches outside the UK are sent via Royal Mail and their affiliated couriers using the GLS network. Please allow up to 10 working days for delivery.
Named non-EU countries above are sent fully tracked via Landmark Global
Returns paid is not available to any destination outside the mainland UK.
You may be liable to pay import duties (applies to countries outside the European Union). Additional charges for customs clearance must be borne by you we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
Please note, delivery times are approximate and are not guaranteed. We will endeavour to get your items delivered within the timescales quoted.
Delivery times are quoted in working days - which are Monday to Friday excluding public and bank holidays.